Hello Birdeye team, I represent ETERNA and would like to check token coverage and the correct process for X Smart Cashtags.
Token: ETERNA
Ticker: ETER
Network: Solana mainnet (SPL)
Mint: 9BC3bx8wjK5s3KN82fVME3CqLBhfMQme28k4RD1WGu1J
Raydium CPMM ETER/SOL pool: 59g8ofnKSpCSUMzViyweuBDxqFSRw78B1hv1pjc4DQbX
Website: https://eternatoken.com
Official X: https://x.com/eternatokencom
Market: https://www.geckoterminal.com/solana/pools/59g8ofnKSpCSUMzViyweuBDxqFSRw78B1hv1pjc4DQbX
Reproduced on X web on 21 September 2026: typing $ETER or $ETERNA into the post composer suggests Eternal Titty Heaven (ETH) and Eternal Stake Finance (ESF), but not ETERNA. The FinanceSearchTags response for query ETER contains those two unrelated assets.
Our token is returned by Jupiter token search, but is still unverified. The pool is small (about US$3.2k total liquidity in the GeckoTerminal snapshot) and had no swaps in that 24-hour window. We do not claim to meet any unpublished activity threshold.
Could you check whether this mint has correct name/symbol/logo coverage and explain whether X eligibility is controlled by your feed, Dialect, or X? If an activity/liquidity requirement prevents inclusion, please point us to the documented criteria. Your April 2026 Cashtags announcement identifies Birdeye as a Solana data provider; we understand that this does not guarantee inclusion.
Related email sent today to bds@birdeye.so; this public report adds the exact reproduced issue. Contact: info@eternatoken.com. Thank you.